Maintenance
Emergency Situations
If there is a medical emergency, noise disturbance, theft, vandalism, fire, assault, or similar type of emergency please call 911 immediately. If you have an emergency maintenance situation such as a drain backup, no electricity, no water, broken pipe, etc., please call the 24-hour emergency maintenance line: (310) 923-5111.
Maintenance Requests
If you have an emergency maintenance situation such as a drain backup, no electricity, no water, broken pipe, etc., please submit the request to your manager below.
Search for your property
Common DIY Maintenance
Can't find what you're looking for? Reach out to your manager to sumbit a maintenance request.
- Plunging a toilet
- Having a blocked toilet is never pleasant. If you find yourself with a clogged toilet, you don't have to call the plumber or submit a maintenance request immediately. Unclogging a toilet is simple to do yourself, follow the link below for a step-by-step video.
Video demo - Turning off a running toilet
- If you're trying to fix something wrong with your toilet, or your toilet is constantly running, the first step is turning off the water supply. Although relatively easy, it can be tough if you have never done it before.
Video demo - Garbage disposal unclog
- Knowing how to unclog your garbage disposal will save you a lot of time and frustration. It is also helpful to know how they work to avoid clogs in the future.
Video demo - Resetting a tripped circuit breaker
- If you use several electrical appliances in your home simultaneously and the power shuts down, an overloaded circuit could have tripped the breaker. This is a very simple fix but may happen again if you keep too much plugged in.
Video demo - Resetting a GFCI outlet
- When a ground-fault outlet trips, it's saving you from a bigger problem and can be a simple fix. Resetting it is often as simple as pushing a button, but it may require further investigating on why it tripped in the first place.
Video demo - Changing a lightbulb
- Changing a light bulb sounds like an easy process, and often it is. However, there are important safety measures to keep in mind.
Video demo - Turning off angle stops
- If you have a leak in your sink that you're having trouble stopping, shutting off your angle stops is a quick way to stop the flow of water.
Video demo - Cleaning an AC unit
- By keeping your air conditioner clean, you'll prevent mold and mildew from growing inside and get more life out of your AC. Plus, a well maintained window AC unit uses less energy than a dirty one.
Video demo - Cleaning a kitchen sink drain
- Weekly deodorizing prevents most smelly drain problems and can help prevent clogs, but occasionally you may need to manually clean the pipes to remove the odor-causing debris.
Video demo